When installing TracerPlus Desktop I get a notification it downloaded but it did not install. There is a known issue where in some cases Java is preventing some users from downloading after filling out the download form. You can try installing TracerPlus Desktop using the "trouble downloading? " link found at the bottom of the download page.
Picture of link attached.
Download page : https://www.tracerplus.com/form/download?filename=tracerplus_desktop_10x0x0.exe