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TracerPlus Desktop doesn't download or install

When installing TracerPlus Desktop I get a notification it downloaded but it did not install. There is a  known issue where in some cases Java is preventing some users from downloading after filling out the download form.  You can try installing TracerPlus Desktop using the "trouble downloading? " link found at the bottom of the download page.  

Picture of link attached. 

Download page :


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  1. Kristin Comeau

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