Failed to login to TracerPlus Connect The Client version does not match server. Please upgrade the client. Please contact your administrator. Joseph Kraebel June 26, 2020 17:16 Updated When receiving this error message be sure your TracerPlus Mobile Client license and your TracerPlus Connect license are installed with the same version. http://www.tracerplus.com/software/downloads/ Related articles Failed to login to TracerPlus Connect client, client not licensed in device list I did not receive any software with my hardware purchase How to Upgrade your TracerPlus Software What is required in order to transfer a software license from an old Mobile Device/PC to a new Mobile Device/PC? TracerPlus Connect Sync Service Troubleshooting Comments 0 comments Article is closed for comments.