Tier1 Support
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Activity overview
Latest activity by Tier1 Support-
Tier1 Support created an article,
Slow App Performance
In the case that TracerPlus is running unusually slowly on your device, try the following: Navigate to the Project tab within TracerPlus Desktop, then to the Advanced section, then under Zebra Blue...
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Tier1 Support created an article,
Handheld Device with Zebra RFID sled is not reading tags
In the case that a handheld device with a Zebra RFID sled attached via direct connection or Bluetooth is not picking up on RFID tags, check the following: RFID Region is SetMake sure the region ...
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Tier1 Support created an article,
"App is not installed" error
In the case of this specific error, uninstall any and all versions of TracerPlus and then reinstall the TracerPlus version you're interested in using.
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Tier1 Support created an article,
Turning off Google Play Auto Updates (10/2022)
In order to prevent unintentional updates, auto-update can be turned off in the Google Play Store for all applications or just a single application per the below instructions: Disable Auto-Updat...
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Tier1 Support created an article,
10.5 Subscription Registration
If TracerPlus was recently upgraded on your device (to 10.5, for example) and upon the next re-open of the application you are prompted to Login, Register, or Try It. You will want to re-enter th...