Joseph Kraebel
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Recent activity by Joseph Kraebel-
Required image formats in Desktop
When adding images to a session or changing the session icon it is important to consider image formats. -On Android and iOS most image formats will work. We recommend that you use either PNGs or...
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Installation Issues with TracerPlus Connect 9 and Avast Antivirus Software
Some of our users have been experiencing installation issues with TracerPlus Connect 9 when Avast Antivirus software is being used. With Avast running, it is blocking the install from taking place ...
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Trouble with DoSync Button?
If you are having trouble with a DoSync TracerPlus button action, try following the steps in this tutorial: Open the TracerPlus desktop project that you would like to change ...
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Using TracerPlus Connect with WAN/Cellular Devices and Phones
To connect your WAN/Cellular enabled mobile devices and phones to an internal Server or PC running TracerPlus Connect, you will need to make the following changes to your organizations internet rou...
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How to change the default folder for config data and database location
Follow the steps below to change the db location: 1. Open TracerPlus Desktop and open your project. 2. Go to the Project tab and then make sure you are on Project Settings. 3. Under Databa...
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How to Setup TracerPlus Connect to do a Sync On Cradled Connection
Follow the steps below to setup TracerPlus Connect to start syncing data when a Device is placed in the cradle. This was a feature we originally had in our ODBC Link product that was removed in the...
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Using the TracerPlus Connect Sync Service (Windows Service) with Microsoft Excel
If you are using TracerPlus Connect with Microsoft Excel using the Windows Service, you may find that the sync fails immediately after initiating the sync. This can be due to some of the common Syn...
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Migrating a TracerPlus Connect installation to another PC/Server
It is a common request to move a production installation of a TracerPlus Connect installation from one PC to the next. The following is a guideline for steps to consider in this migration. Note tha...
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Setting up TracerPlus to sync data at a specific time of day using TracerPlus Connect
To setup your TracerPlus enabled mobile device to sync at a specific time, follow the steps below: Setup your TracerPlus Connect Sync Profile as you normally would and note the Profile ID. ...
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Using Database Stored Procedures with TracerPlus
TracerPlus and TracerPlus Connect gives you flexibility in the database types you can sync with. This also applies to the objects within that database. Most people know that you can sync with datab...