Joseph Kraebel
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Articles
Recent activity by Joseph Kraebel-
Using TracerPlus Connect with only Access Runtime
If you are attempting to use TracerPlus Connect with only Accesss Runtime, not the full Microsoft Access, you do not need Microsoft Access installed. If when attempting to select a database you see...
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Best Practices For Your Connect Setup
When setting up your Connect environment there are a few recommendations we would make regarding your physical setup: Generally it is best to install on a server or dedicated main PC, and ha...
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Using an AWS Database in TracerPlus Connect
If you would like to use a traditional Relational Database Management System (RDBMS) database in a cloud hosted environment like Amazon Web Services(AWS), the configuration for TracerPlus Connect i...
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List of Potential Event Log Errors
The TracerPlus Connect event log can be a helpful tool when diagnosing a problem with your sync configuration, and can be located by going to View - Event Log - Open Log in Connect. Below are a num...
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Sync All / Sync Selected buttons do not work in Connect
If you are attempting to sync by pressing the Sync All / Sync Selected buttons in TracerPlus Connect (but it is not working), the following information may help: The Sync All / Sync Selec...
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Extra commas being appended to text file destinations
If you are using a text file as the destination for your data within TracerPlus Connect, but you are seeing a large number of additional commas appended to your records try the fix below: In the ...
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How to Locate the Event Log within TracerPlus Connect
The TracerPlus Connect Event Log holds important information about the operating status of TracerPlus Connect, including a number of possible errors that could occur during use. You can find this...
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Issues inserting blank values into a database
It may be common in your TracerPlus application that certain fields get saved with no data as they will be populated at a later date. In some cases this can cause issues syncing data to your databa...
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"Connection Status" Icon Appears Not Connected on Device
Within TracerPlus on your Mobile Device, if the "Connection Status" icon appears as disconnected, and YOU ARE NOT using a TracerPlus project in live mode, you do not need to worry. That particul...
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Sheet drop down not populating when selecting an Excel Workbook
Depending on how Microsoft Office has been installed to your PC/Server, you may find that your Sheet drop-down is not being populated in TracerPlus Connect once you select an Excel Workbook. If you...