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Knowledgebase: TracerPlus Desktop
How to Fix "Cannot Find Sync Library" Error
Posted by on 17 January 2014 10:26 AM

To fix the Cannot Find Sync Library Error, follow the steps below:

  • First, try re-installing TracerPlus to the device.  Make sure to fully remove TracerPlus from the mobile device before re-installing.
  • To fully remove TracerPlus from your device, Tap Start-->File Explorer.  Here you will see a TracerPlus8 directory.  Tap and hold to bring up the options menu, and then tap the Delete option.
  • To re-install TracerPlus to the device, start by launching TracerPlus Desktop and then click  Tools-->Install TracerPlus to Device-->Windows Mobile.  Follow the onscreen instructions to complete the installation.
If you are still experiencing the Cannot Find Sync Library error after reinstalling TracerPlus, then also try reinstalling TracerPlus Connect.
  • To fully remove TracerPlus Connect from your PC, click Start-->Control Panel--> Uninstall a program.  Right click on TracerPlus Connect in the list, and then click Uninstall.
  • To re-install TracerPlus Connect, download the latest version from TracerPlus.com and run the installer.
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