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Important/Featured Articles

Stay up-to-date with important featured articles.

  • Portsmith Ethernet Adapter Setup for Windows Mobile

    There are a few extra steps required when attempting to use a Portsmith ethernet adapter with a Windows Mobile device: (If you cannot connect your device to your PC with activesync/WMDC, you can conne...

  • Is there a way to exclude a field from a "clear all" button

    If you are looking to only clear a single field we would suggest using Form Logic for this. You can add a button to your form, set the Button Action to none, then launch the Form Logic window (Rightmo...

  • Using an ODBC Datasource for MS Access on a Mapped Network Drive

    There is an issue in Windows 10 where you are unable to point an ODBC Datasource to an Access Database on a Mapped Network Drive. Follow the steps below to create the data source on the local drive an...

  • TracerPlus Desktop doesn't download or install

    When installing TracerPlus Desktop I get a notification it downloaded but it did not install. There is a  known issue where in some cases Java is preventing some users from downloading after filling o...

  • Editing an existing ODBC Datasource to point to a different database

    If you would like to edit an existing DSN to point to a different database, here are the steps you need to follow:  (NOTE: Unless the new database has the same table names and field names as the origi...

  • Getting Started with the Zebra TC20 + RFD2000 Sled & TracerPlus

    In this article, we will outline the steps you need to take from un-boxing your brand new Zebra TC20 + RFD2000 to getting a fully functional TracerPlus application running. Application Installation: F...

  • Upgrading to TracerPlus Publisher version 10

    To upgrade TracerPlus Desktop Publisher to the latest version, you can follow the steps below. Download the latest version of TracerPlus Desktop & TracerPlus Desktop Publisher from our website here: h...

  • Unable to Connect to Deploy Server

    When deploying your TracerPlus Desktop project to your mobile device via WiFi/QR (Web Deploy), if you encounter an error on your device saying unable to connect to deploy server your issue may be reso...

  • Android Text Data Import and Export

    Although TracerPlus Connect is recommended for data syncing to and from ODBC, Excel and Text sources, users also have the option to manually import and export text data. This requires the manual steps...

  • Forgot your TracerPlus.com Password

    Go to https://support.tracerplus.com/ Click Sign in In the sign in to TracerPlus.com screen, please click Get your password. Please enter your email address and press Recover Password. You will receiv...