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Important/Featured Articles

Stay up-to-date with important featured articles.

  • Forgot your TracerPlus.com Password

    Go to https://support.tracerplus.com/ Click Sign in In the sign in to TracerPlus.com screen, please click Get your password. Please enter your email address and press Recover Password. You will receiv...

  • Important information for Windows Mobile Device Users, WMDC (With Workarounds)

    If you are a user of Windows 10 and Windows Mobile by now you have likely run into an issue syncing after the Windows Creator's Update (build 1703). This build birthed a bug that has prevented syncing...

  • Ethernet Syncing & Supported Devices

    Currently, TracerPlus Connect does not support USB syncing of data when using Android or iOS devices. Some organizations are not permitted to use WiFi or they do not have access to WiFi but still need...