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TracerPlus Connect

Information on syncing TracerPlus data with your backend database.

  • How to change the default folder for config data and database location

    Follow the steps below to change the db location: 1. Open TracerPlus Desktop and open your project. 2. Go to the Project tab and then make sure you are on Project Settings. 3. Under Database location ...

  • Using TracerPlus Connect with WAN/Cellular Devices and Phones

    To connect your WAN/Cellular enabled mobile devices and phones to an internal Server or PC running TracerPlus Connect, you will need to make the following changes to your organizations internet router...

  • Trouble with DoSync Button?

    If you are having trouble with a DoSync TracerPlus button action, try following the steps in this tutorial: Open the TracerPlus desktop project that you would like to change Select the session that yo...

  • Installation Issues with TracerPlus Connect 9 and Avast Antivirus Software

    Some of our users have been experiencing installation issues with TracerPlus Connect 9 when Avast Antivirus software is being used. With Avast running, it is blocking the install from taking place and...

  • TracerPlus Nag Dialog with Live Mode Profile

    If you are getting a nag dialog on your Device while the device is still registered, make sure to check your Device List in TracerPlus Connect(Found using the Tools-->Registration option in Connect). ...

  • TracerPlus Connect Export Tips and Tricks

    TracerPlus Connect has the ability to export a Connect project so that it can be imported onto a different PC.  Sometimes it can be difficult to use this feature depending on how and where that Connec...

  • TracerPlus Connect Database Compatibility

    TracerPlus Connect is compatible with most ODBC complaint database.  A list of the most popular ODBC Database used with TracerPlus Connect can be found below: Microsoft Access Oracle SQL server MySQL ...

  • IBM Lotus NotesSQL working with TracerPlus Connect

    There is a way you are able to use IBM Lotus NotesSQL with TracerPlus Connect.  It will need to be set up to be seen as an ODBC database. Please take a look at this link to find out more about the set...

  • Quickbooks Integration with TracerPlus

    It is possible to integrate data from TracerPlus data into Quickbooks, but the process requires some intermediate steps: First, setup a sync process to pull the data off the device using TracerPlus Co...

  • TracerPlus Connect Sync Service Troubleshooting

    Configuring the TracerPlus Connect Service is a multi-step process.  Other than the configuration requirements in TracerPlus Desktop, and TracerPlus  Connect, sometimes additional configuration of PC ...