I can't get my Handheld device to HotSync when using the USB adapter

The USB adapter gets installed on your PC as a serial port. During installation most users choose USB because it is connected to the USB port.

Here is how to communicate via the USB adapter:

1. Right click the Hotsync manager Icon located in the system Tray and notice the 4 connection types at the top of this menu.
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3. Place a check mark next to Local serial and remove the check mark from local USB.
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5. Right click the Hotsync manager again and choose setup.
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7. Go to the local tab and view the available Com Ports.
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9. The adapter will usually install as either Com 3 or Com 4 so chosse the appropriate port.(You can verify which com port the USB adapter was installed on by going into the device manager and expanding the ports section.
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11. After you make these changes perform a Hotsync and it should now work.
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