Login Requirements

The TracerPlus subscription portal offers customers a flexible way of managing their TracerPlus Enterprise users. 

This mode allows a user to login to TracerPlus using different devices without the need to manage device IDs and to have to contact TracerPlus technical support to transfer ownership. 

When logging into TracerPlus with a subscription account an active internet connection is required (depending on configuration). This allows the handheld to pass the user's login credentials to the TracerPlus Subscription portal over a secure connection, and record the device being used for later review by the Subscription administrator. Currently this is the only point the device will connect with the subscription portal during use of the TracerPlus client. There should be no issues with login access as long as the device has an internet connection.

To manage TracerPlus users, the subscription administrator can login to the TracerPlus Subscription Console here. The web portal also allows an administrator to view detailed reports of their accounts login information, and use of their devices in the field.